Production/Shipping Info:
- Ground Shipping is $12.95 (any quantity)
excludes: Hawaii, Puerto Rico and Alaska (Continental U.S. only)
Pen Impressions can rush the production of your order if it needs to be produced in 1-3 business days.
In-hand/Event date must be specified on the order when time is essential.
Normal production on most orders take approx.
7-10 business days to process, prior to shipping unless otherwise noted.
UPS and
FedEx cannot ship to P.O. Boxes. Must have a street address.
Production time starts the day after the order is received by us.
Please allow in-transit time via UPS.County and State Educational and Government Agencies can fax their
Purchase Orders to 828-926-4797
To order by mail or fax:
Click
here for Printer Friendly Order Form. or you can call
828-926-7878 and place your order with one of our Customer Service Representatives.
You can always CHAT with us LIVE ONLINE by clicking on the LIVE SUPPORT button at the top of this page.
Our Mailing Address:
ADAM STEVEN & ASSOCIATES PO BOX 819 Maggie Valley, NC 28751
Printing Methods:
Silk-Screening, Laser Engraving Imprinting:
Prices include one color silk-screened imprint on barrel up to 5 lines of
straight line copy.
Laser Engraving:
Available on metal pens only.
Prices include up to three lines of engraved straight line copy on barrel or cap.
Must specify location.
Fonts Available:
Helvetica,
New Times Roman, Edwardian Script, Arial Italic, Script Mt, Comic San, Monotype
Corsiva. (specify CAPS,
upper/lower case, bold etc. when ordering).
Click here for font preview.
Art by E-mail:
Send to
penimpressions@aol.com E-mail
subject must be customer name and PO number. Mail must include contact name and
telephone number.
Methods of Payment:
We accept Visa,
Mastercard, American Express, Paypal, Check, Money Order and Purchase Orders from State
and County Agencies. All payments should be payable to Adam Steven & Associates, Inc. The credit card is charged upon ordering.
Online Photography:
Pictures featuring
color(s) of products may vary and not show true item colors (i.e. Neon, Translucent
and transparent) due to computerized digital image process.
Over/Under-runs:
Adam Steven & Associates, Inc. reserves the right to ship 05% over or under
which will be billable.
Cancellations:
All cancellations will have a 5% restocking charge.
Repeat Orders:
To assure exact duplication of a previous order, ALL pertinent information
concerning the product MUST be specified on the new order. Provide us with our
invoice/order number, your previous PO number, and date ordered.
Receipt:
We suggest
that you print your confirmation page as a receipt.
Shipping:
All orders
shipped F.O.B. When shipping an order, unless given an account number to be
used,
Prices do not include shipping charges. All products are F.O.B. factory. Freight
will be prepaid and added to your invoice.
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