HACKER SAFE certified sites prevent over 99.9% of hacker crime.      
Home About us Rush Testimonials Order Form FAQ Email Artwork
Shopping Cart
 
Browse by Category
Free 24 - HOUR RUSH SERVICE
Personalized Pens
Custom Printed Personalized Pencils
Bottle Openers
Hi-Lighters
Calculators
CD Holders
Keychains
Magnets
Tools & Hardware
Desk & Office
Drinkware
Calendars
Executive Pens
Full Color Doming - ONE LOW PRICE!
Holiday/Party Gifts
Customer Service
Estimated Delivery
Order Form
FAQ's
Rush Service
Email Art/Logo
Contact us
Add Remote to your page
Download AOL instant
Messenger
sign up to receive our newsletter and you'll be entered into a monthly draw to win a prize.
Congratulations to James Menza of Pt St Lucie, FL Our April '08 winner of
100 Free Pens or 500 Pencils!
Track your Orders Here...
About Us
  Home // About Us


About Us

Production/Shipping Info:

  • Ground Shipping is $8.95 (any quantity) excludes: Hawaii, Puerto Rico and Alaska (Continental U.S. only)
  • Pen Impressions can rush the production of your order if it needs to be produced in 3 business days.
  • In-hand/Event date must be specified on the order when time is essential.
  • Normal production on most orders take approx. 7-10 business days to process, prior to shipping unless otherwise noted.
  • UPS and FedEx cannot ship to P.O. Boxes. Must have a street address.
  • Production time starts the day after the order is received by us.
  • Please allow in-transit time via UPS.
  • County and State Educational and Government Agencies can fax their Purchase Orders to 828-926-0183 .
  • To order by mail or fax:  Click here for Printer Friendly Order Form. or you can call 828-926-0058 and place your order with our Customer Service Representatives.
  • You can always CHAT with us LIVE ONLINE by clicking on the LIVE SUPPORT button at the top of this page.

Our Mailing Address:  East Coast Pen & Pencil Co 259 Cedarwood Drive Waynesville, NC 28785

Printing Methods: Silk-Screening, Laser Engraving Imprinting:
Prices include one color silk-screened imprint on barrel up to 5 lines of straight line copy.

Laser Engraving: Available on metal pens only.
Prices include up to two lines of engraved straight line copy on barrel or cap. Must specify location.
Two additional lines of laser engraving can be purchased on the laser engraved pens for an add'l $.30 ea.  For logos add $25.00.

Fonts Available: Helvetica, New Times Roman, Edwardian Script, Arial Italic, Script Mt, Comic San, Monotype Corsiva. (specify CAPS, upper/lower case, bold etc. when ordering). Click here for font preview.

Art by E-mail: Send to eastcoastpens@aol.com E-mail subject must be customer name and PO number. Mail must include contact name and telephone number.

Methods of Payment: We accept Visa, Mastercard, American Express, Check, Money Order and Purchase Orders from State and County Agencies. All payments should be payable to East Coast Pen & Pencil Co. The credit card is charged upon ordering.

Online Photography: Pictures featuring color(s) of products may vary and not show true item colors (i.e. Neon, Translucent and transparent) due to computerized digital image process.

Over/Under-runs: East Coast Pen & Penci Co. reserves the right to ship 05% over or under which will be billable.

Cancellations:  All cancellations will have a 10% restocking charge.

Repeat Orders: To assure exact duplication of a previous order, ALL pertinent information concerning the product MUST be specified on the new order. Provide us with our invoice/order number, your previous PO number, and date ordered.

Receipt: We suggest that you print your confirmation page as a receipt.

Shipping: All orders shipped F.O.B. When shipping an order, unless given an account number to be used, Prices do not include shipping charges. All products are F.O.B. factory. Freight will be prepaid and added to your invoice.

 



4 Easy ways to order
Online:
Use our secure online server
By Phone:
To place an order call
828-926-0058 or Toll Free 866-673-6245 (international) between 9am-5pm eastern standard time.
By Fax:
Fax us anytime at 828-926-0183
By Mail:
Mail your order with check or money order payable to East Coast Pen & Pencil Co. 259 Cedarwood Drive Waynesville, North Carolina 28785
 
Home  |   About us  |   Rush  |   Testimonials  |   Order Form  |   FAQ  |   Email Artwork  |   Tell a Friend  
We Accept
Copyright 2000 - 2007 All Rights Reserved. PenImpressions.com is Owned and Operated by East Coast Pen & Pencil Co, Inc.
Design & Development by indianic.com