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About Us
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About Us

Production/Shipping Info:

  • Ground Shipping is $12.95 up to 1000 qty excludes: Hawaii, Puerto Rico and Alaska (Continental U.S. only)amounts higher than 1000 will be charged actual UPS rates.
  • Pen Impressions can rush the production of your order if it needs to be produced in 1-3 business days.
  • In-hand/Event date must be specified on the order when time is essential.
  • Normal production on most orders take approx. 7-10 business days to process, prior to shipping unless otherwise noted.
  • UPS and FedEx cannot ship to P.O. Boxes. Must have a street address.
  • Production time starts the day after the order is received by us.
  • Please allow in-transit time via UPS.
  • County and State Educational and Government Agencies can fax their Purchase Orders to 828-926-4797
  • To order by mail or fax:  Click here for Printer Friendly Order Form. or you can call 828-926-7878 and place your order with one of our Customer Service Representatives.
  • You can always CHAT with us LIVE ONLINE by clicking on the LIVE SUPPORT button at the top of this page.

Our Mailing Address:  ADAM STEVEN & ASSOCIATES PO BOX 819 Maggie Valley, NC 28751

Printing Methods: Silk-Screening, Laser Engraving Imprinting:
Prices include one color silk-screened imprint on barrel up to 5 lines of straight line copy.

Laser Engraving: Available on metal pens only.
Prices include up to three lines of engraved straight line copy on barrel or cap. Must specify location.

Fonts Available: Helvetica, New Times Roman, Edwardian Script, Arial Italic, Script Mt, Comic San, Monotype Corsiva. (specify CAPS, upper/lower case, bold etc. when ordering). Click here for font preview.

Art by E-mail: Send to E-mail subject must be customer name and PO number. Mail must include contact name and telephone number.

Methods of Payment: We accept Visa, Mastercard, American Express, Paypal, Check, Money Order and Purchase Orders from State and County Agencies. All payments should be payable to Adam Steven & Associates, Inc. The credit card is charged upon ordering.

Online Photography: Pictures featuring color(s) of products may vary and not show true item colors (i.e. Neon, Translucent and transparent) due to computerized digital image process.

Over/Under-runs: Adam Steven & Associates, Inc. reserves the right to ship 05% over or under which will be billable.

Cancellations:  All cancellations will have a 5% restocking charge.

Repeat Orders: To assure exact duplication of a previous order, ALL pertinent information concerning the product MUST be specified on the new order. Provide us with our invoice/order number, your previous PO number, and date ordered.

Receipt: We suggest that you print your confirmation page as a receipt.

Shipping: All orders shipped F.O.B. When shipping an order, unless given an account number to be used, Prices do not include shipping charges. All products are F.O.B. factory. Freight will be prepaid and added to your invoice.


4 Easy ways to order
Use our secure online shopping cart
By Phone:
To place your order call
TOLL FREE 1-888-855-7367 between 9am-5pm eastern standard time.
By Fax:
Fax us anytime at 828-926-4797
By Mail:
Mail your order with check or money order payable to ADAM STEVEN & ASSOCIATES, PO Box 819 Maggie Valley, NC 28751
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